Politique de confidentialité
Privacy Policy – Health Pulse
At Health Pulse, we operate this store and website, including all information, content, features, tools, products, and related services, to provide you, as a customer, with a personalized shopping experience (the “Services”). Health Pulse is a Shopify-powered store, which enables us to provide the Services. This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or communicate with us. In case of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
“Personal information” refers to information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or made non-identifiable. We may collect or process the following categories of personal information, depending on how you interact with the Services and where you reside:
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Contact information: name, billing/shipping address, phone number, email address.
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Financial information: credit/debit card numbers, banking details, payment information, transaction details, and payment confirmations.
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Account information: username, password, security questions, preferences, and settings.
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Transaction information: products you view, add to cart or wishlist, purchase, return, exchange, or cancel.
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Communications: messages you send to customer support or through surveys.
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Device information: device type, browser, network connection, IP address, and other identifiers.
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Usage information: how and when you interact with the Services.
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you: when you create an account, access or use the Services, make a purchase, or communicate with us.
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Automatically: through cookies, analytics, and other tracking technologies when you use our Services.
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Service providers: third parties who process information on our behalf.
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Partners or other third parties: for marketing or service purposes.
How We Use Your Personal Information
We use personal information for the following purposes:
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To provide, personalize, and improve the Services:
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Process purchases, returns, and exchanges
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Manage your account and preferences
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Recommend products and create a personalized shopping experience
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Marketing and advertising:
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Send promotional emails, SMS, or postal offers
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Show personalized ads based on your activity on our Services
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Security and fraud prevention:
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Authenticate accounts
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Detect and prevent fraudulent or illegal activity
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Ensure safe and secure transactions
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Communication:
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Respond to inquiries
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Provide customer support
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Legal compliance:
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Comply with laws, regulations, or valid legal processes
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Enforce our policies and investigate potential violations
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How We Share Your Personal Information
We may share your personal information in certain circumstances:
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With Shopify and service providers: for order processing, payment, analytics, cloud storage, and shipping.
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With marketing partners: to provide promotional services or personalized ads.
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With affiliates or business partners: as necessary for business operations.
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In the context of legal obligations or business transactions: such as mergers or legal proceedings.
Third-Party Websites and Links
The Services may include links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing the privacy policies of any third-party sites you visit.
Children’s Data
The Services are not intended for children under the legal age of majority in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us to request deletion.
Data Security and Retention
No security system is perfect. While we implement reasonable measures to protect your information, we cannot guarantee complete security. Personal information is retained only as long as necessary to provide Services, comply with legal obligations, or resolve disputes.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
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Access or request copies of your data
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Request corrections or updates
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Request deletion of your data
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Object to or restrict certain processing
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Withdraw consent where processing is based on consent
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Receive your data in a portable format
You may also manage communication preferences and opt out of marketing messages at any time.
International Data Transfers
We may transfer personal information outside your country of residence. We ensure transfers comply with recognized legal mechanisms, such as Standard Contractual Clauses, to protect your data.
Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this site with a revised “Last Updated” date.
Contact Us
For any questions about this Privacy Policy or to exercise your rights, contact us via email at:
📧 healthpulse@thepulsehealth.com
